Shipping policy

Shipping Policy

Thank you for visiting and shopping Restrength.



Domestic Shipping Policy

Shipment processing time

All orders are processed within 2–4 business days of receipt. Orders are not processed or shipped from Friday, 12 pm EST through Sunday, or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email.

Shipping rates and delivery estimates

All prices are an estimate. Shipping charges for your order will be calculated and displayed at checkout.

Rate name

Condition

Transit time

Price

Economy

$120.00 and up

5 to 8 business days

Free

Economy

0lb–5lb

5 to 8 business days

$4.90 USD

Economy

5lb–70lb

5 to 8 business days

$19.90 USD

Standard

0lb–1lb

3 to 4 business days

$6.90 USD

Standard

1lb–5lb

3 to 4 business days

$9.90 USD

*Free shipping on orders of $120 or more.

Overnight delivery is only available for orders with delivery addresses within the continental United States.

Shipment to P.O. boxes or APO/FPO addresses

Restrength ships to addresses within the US, US Territories, and APO/FPO/DPO addresses.

Shipment Confirmation and Order Tracking

You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

Restrength is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (including tariffs, taxes, and other costs).

Damages

Restrength is not liable for any products damaged or lost during shipping. If you received your order damaged, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently ship outside the continental US (Not Supplements).

Countries we ship to:
Austria, Australia, Belgium, Canada, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong SAR, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, Singapore, United Arab Emirates. 

Bulgaria, Croatia, Estonia, Greece, Hungary, Iceland, Malta, Monaco, Turkey, Antigua & Barbuda, Argentina, Aruba, Bahamas, Bahrain, Barbados, Brazil, British Virgin Islands, Caribbean Netherlands, Chile, Colombia, Costa Rica, Curaçao, Dominican Republic, Ecuador, India, Indonesia, Mexico, Qatar, Taiwan, Thailand and Uruguay. 

Shipping charges for your order will be calculated and displayed at checkout.

Carrier name

Handling fee

Transit time

Services

DHL Express (Discounted rates from Shopify Shipping)

Calculated

Worldwide

USPS (Discounted rates from Shopify Shipping)

Calculated


Incorrect Shipping Addresses and Refused Delivery

Restrength will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.

Missing or Stolen Shipments

If you didn't receive your order, but the shipping carrier has reported that it was delivered, please let us know as soon as possible.

We will file a claim with the shipping carrier. Local law enforcement will be involved. We will replace or refund your order when the investigation is complete.